User Terms and Conditions

General

1.1. These General Terms and Conditions outline the rules and regulations  (hereinafter referred to as the «General Terms of Use» or «General Terms») for the use of Bordeaux-Airport-Transfers.com Website and online Booking Services through the Platform.

BDX Solutions has its headquarters in 5 rue Fenelon; 33000 Bordeaux, France under registered No. 924919962, email [email protected]

1.2. By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Bordeaux-Airport-Transfers.com website if you do not accept all of the terms and conditions stated on this page. This Agreement (hereinafter referred to as the “Agreement”) shall come into force and become legally binding for the Company and the Internet User (hereinafter referred to as the “Parties”) at the moment when the User first time starts to use transportation services (hereinafter “Services”).

1.3.The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “Customer”,  “Visitor”, “User”, “They”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. BDX Solutions operates and manages the online booking platform under the trade brand name “Bordeaux-Airport-Transfers.com ” (hereafter referred to as the “Platform” ), through which Users make a booking of a transfer service as defined herein (hereinafter “Transfer Services”) operated by drivers of Private and Public Use Vehicles who have an Account in the Platform (hereinafter the “Supplier”, “Provider”, “Carriers” and “Driver”) through which they receive by Us, acting as an intermediary between You and the Provider, notifications, and requests for the provision of Transport Services to You. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

1.4. The following General Terms of Use of the Platform, Website and the Service (hereinafter “Terms of Use”, or “General Terms of Use” ) constitute the legally binding terms and conditions applicable to Your access and use of the Platform and the Service, including any use of software, services, features, functions, content, website(s) and hyperlinks and/or any other applications provided from time to time by the Company in the Platform and/or in the Service.

1.5. Before any use of the Platform and the Service, You are advised to read the present Terms of Use. The User shall be deemed to have accepted the terms of this Agreement without any reservations, exceptions, or limitations not contained herein. In case the User disagrees with any provision of this Agreement, the User shall not use the Service. In case You have any inquiries or need any clarification and/or information regarding the Terms of Use, or You have any prejudice or relevant inquiry, You are advised to contact Our Help Center via email [email protected], before any use of the BDX Solutions booking Platform. By using the Platform you warrant and acknowledge that You have reviewed, understood, and accept these General Terms of Use unconditionally and without any prejudice and that You are bound by them.

1.6. The Company reserves the right to change, delete, amend, renew or modify at any time with no prior notice these Terms of Use in whole or in part; (b) its Policies; (c) the Service; (d) the Technical Specifications of the Platform or other (hereinafter referred to as the “Changes” ) at its sole discretion and/or when any amendment, as above, is required by law, possibly without Your prior notice or consent, nevertheless within the context of the business ethics and limits set forth by law. The Company reserves the right at any time, without providing any justification and without prior notice to the User, to cancel, suspend or terminate the operation of the Service, to revoke or customize the Platform, or certain features of the Platform and the Service. The Users are solely and exclusively responsible and liable with regard to the use of the Platform and the Service.

1.7. A new version of this Term of Use shall come into effect when posted on the Site Bordeaux Airport Transferstransfer.com. By continuing to use the Service, the User confirms his acceptance of the revised General Terms and Conditions. The Company encourages the Internet Users to review the Terms of Use frequently to ensure that the User understands the terms and conditions that apply when he uses the Service. If the User does not agree to the revised Agreement, the User may not use the Service. Any Changes come to an effect from the date of their posting. It is clarified that any change to these Terms of Use does not cover bookings or other transactions and uses of the Platform and the Service which have been made before the entry into force of the Changes and been accepted by our Company.

1.8. Nevertheless, in case the Users wish any clarification or information regarding the Changes, or in the case they have any dispute, reservation, or inquiry related to these Changes, prior to any action made by them on the Platform, they should contact BORDEAUX AIRPORT TRANSFERS Help Center. It should be noted that any information or clarification granted by Bordeaux-Airport-Transfers.com Help Center regarding the Terms of Use does not constitute a replacement, substitution, or any modification of these Terms of Use, as they are provided solely for the purpose of assisting the Users whilst the Terms Use constitute our sole and exclusive agreement. Any action, use or transaction made by the Users on the Platform, including the use of the Service itself, following the Changes, is considered as an unconditional acceptance thereof.

1.9. By accepting these Terms of Use in accordance with the abovementioned, the Users (as well as any third party acting on their behalf (the “Authorized Users”) expressly and unconditionally declare that they have the lawful age which allows them to be bound by these General Terms and Conditions, and have obtained all the necessary approvals and licenses for their registration in the platform and the use of the Services.

1.10. This edition of the Terms of Use enters into force on June 16, 2023, and is effective until the following edition is adopted.

Transfer Rides,  Hourly Chauffeur Service – description of Bordeaux-Airport-Transfers.com services 

2.1. Description of Transport Services (hereinafter “Transport Services” or “TS”) that can be reserved by the Internet User on our website Bordeaux-Airport-Transfers.com through the booking Platform.

The User can choose between private transfer rides and hourly chauffeur services:

– Traveler transport from point A to Point B;

– Renting a car with a driver at an hourly rate.

2.2. Bordeaux-Airport-Transfers.com enables its Customers to reserve transportation services over its online Platform, through the association with other online platforms, as well as through the applications for mobile devices. Our service is made up only by the arrangement of an entitlement to carriage for a User over a transportation service provider as an intermediate, and not in the provision of the travel service itself. Our company is not a licensed private transfer operator or transportation provider, and Bordeaux-Airport-Transfers.com does not provide transfer services and hourly chauffeur services by ourselves. We connect Users to local transportation providers and Drivers through our Platform. The client enters into a direct and legally binding contractual relationship with the Driver receiving your transfer reservation when you place a booking on our Platform. We act solely as an intermediary between You and the Driver. The Company provides information and a method to facilitate the Transport Services but does not intend to provide TS or act in any way as a transportation carrier, therefore has no responsibility or liability for any TS provided to You by the Drivers. Therefore, Bordeaux-Airport-Transfers.com makes the necessary arrangements with the Carriers in its own name, which provides the User with an entitlement to carriage over the TS. Consequentially, Users are entitled to demand travel services and other claims directly from the Carriers.

Traveller Cancellation Request Policy

You are allowed to cancel your already-booked transfer at any time.

Bordeaux Airport Transfers has a flexible cancellation policy for booking cancellations which are made 24 hours before the scheduled pickup time. To cancel a trip you need to login into your Bordeaux-Airport-Transfers.com private account and cancel upcoming booking manually. In this case, your rights are as follows:

  • Reserve a full amount of money for your future transfers in the cities where Bordeaux Airport Transfers operates by choosing the voucher option. In such a scenario, you’ll get a voucher number equal to this amount. You can either use it later or pass it to other travellers. However, this credit voucher can be used only for 12 months from the day of your cancellation request. Mind that if the cost of the new booking is lower than your coupon amount, we don’t offer a refund for the difference. But if the cost of the new booking is higher than the cost of your voucher, a traveller needs to pay the difference. This voucher can be used only once.
  •  If you decided to cancel your trip 24 hours before your scheduled pick-up time, you can get a partial refund. In this case, there is a cancellation fee of 20% of the amount paid which will be held by Bordeaux-Airport-Transfers.com. The rest 80% is refunded to you.
  •  Cancellation of upcoming booking or changes that are requested during the last 24 hours prior to the scheduled pick-up time is non-refundable and not applicable.

3.1 Cancellation 

3.a In case of booking cancellation during the last 24 hours prior to the scheduled pick-up time, and when a driver has been already assigned to the transfer, we do not return the advance payment made. In case of the absence of the advance payment, we shall send you a payment link to settle the outstanding.

3.b We shall not be liable for cancellation, rescheduling, missing of connection flights or any other circumstances not depending on our actions or inactions and we shall not be able to guarantee the waiting for the passenger at the meeting place beyond the limits of the free waiting time.

3.2 Traveller Change Request Policy

Feel free to contact Bordeaux-Airport-Transfers.com by email or live chat if you need to change your booking details. Free changes are allowed 24 hours prior to your scheduled pickup time. In case the client requests a minor change in the booking in the last 24 hours prior the scheduled pick-up time, the customer must contact the assigned driver directly and establish if they can accommodate it. However, the cost of your airport transfer may change, depending on the distance. Therefore, the new transfer price will be established. If the new airport transfer cost is less, Bordeaux Airport Transfers will not be able to refund you. But if the new transfer cost is more, you need to make an additional payment.

Bordeaux-Airport-Transfers.com can’t make any changes to your transfer details within less than 24 hours before the scheduled pickup time. In such a scenario, you can either use the services of our transfer as initially booked or proceed with your cancellation request with no refund.

3.3 Complimentary Waiting Time Policy

Assigned to your booking Bordeaux-Airport-Transfers.com service provider will meet you at the arrivals hall of the airport at the time, scheduled in the booking order. Therefore, you must arrive on time; otherwise, No-Show Policy will be applied. Please keep in mind that arriving on time means before the end of the complimentary waiting time.

Depending on the type of transfer that you’ve booked, Bordeaux-Airport-Transfers.com offers the following complimentary waiting times:

  • Airport: 60 minutes after flight arrival (Driver must Contact Bordeaux Airport Transfers after waiting for 45’)
  • Port, Train Station, Bus Station: 15 minutes (Driver must Contact Bordeaux Airport Transfers after waiting for 15’)
  • Other pickups: 15 minutes (Driver must Contact Bordeaux Airport Transfers after waiting for 5’)

Commonly, the complimentary waiting time starts counting from the scheduled time. But if your plane or train is delayed and expected to be later than the scheduled pickup time, please contact your driver in order to establish if they can accommodate this change in scheduled pick-up time.  If your flight has been delayed more than 6 hours the transfer will be cancelled and refunded with a full amount in voucher. Bordeaux Airport Transfers commits to doing its best, considering practical limitations, to partially accommodate any delay in the client’s scheduled flight of up to six (6) hours, recognizing that full accommodation may not always be possible due to operational realities in the transportation industry.

We shall not be liable for cancellation, rescheduling, missing connection flight or delay of passenger’s flights and other circumstances not depending on our actions or inactions and we shall not be able to guarantee the waiting for the passenger at the meeting place beyond the limits of the free waiting time.

If your flight/ship/train arrives on time or earlier than the scheduled time, the pickup time will be the same (as it is initially planned). Additionally, you can contact your assigned driver directly in order to arrange an earlier pick-up within their availability.

If you have a group transfer and a few travellers from multiple flights are landing at one airport, it is recommended to add the arrival time of the flight that arrives last, as the complimentary waiting time will start counting down from the pick-up time indicated in the booking.

3.4 Extra Waiting Time Policy

Extra waiting time means the amount of time added to your complimentary waiting time offered by Bordeaux-Airport-Transfers.com. Simply put, extra waiting time means that you request from your driver to wait for you longer than the complimentary time offered for an additional charge.

You are allowed to ask a driver to wait for you, but it is better to do this in advance. You need to contact your assigned driver directly by a phone number provided in your confirmation email. In case both parties agree with the settlement e.g. Driver has availability to accommodate extra time request and Client agrees to pay the extra charges, the settlement will take place as agreed.

If you need extra waiting time and our driver can provide you with this service, you need to cover extra fees. Every 15 minutes of extra time are charged as follows:

  • For a Pickup where a Comfort class is assigned: EUR 20.00 / 30 min
  • For a Pickup where a Minivans/Minibus car-type is assigned: EUR 25.00 / 30 min
  • For a Pickup where a Business & Executive class car type is assigned: EUR 30.00 / 30 min

When you confirmed with Bordeaux Airport Transfers Provider extra waiting time, you have to pay extra fees. Please be informed that the payment should take place directly between the driver and the client.

3.5 Traveller No-Show Policy

Traveller No-Show Policy means when a traveller doesn’t appear at the pickup location by the end of the complimentary waiting time and fails to get in touch or answer to provider’s attempts to contact them.The pickup location is the place where a traveller wants to be picked up. Please be informed that for airport / port pick-ups, Bordeaux Airport Transfers provides information on set pick-up locations and meeting point, which can be found in the confirmation email. In case client has notreceived the information above, the meeting point will be set at the arrivals hall or; please visit our page Blogs / Meeting point for more information. In case a traveller doesn’t appear at the pickup location on time and;or fails to get in touch with the assigned driver directly to arrange extra waiting time the Transfer is marked as a “Traveler No show”. In such a scenario, you won’t get a refund.

If a traveller also has an agreed waiting time as per the Extra Waiting Time Policy, the Traveler must also cover these expenses.

If you don’t appear at the pickup location at the scheduled time, your assigned taxi driver will try to contact you via phone, text message or WhatsApp. In this case, a possible TNS will be reported by your taxi driver to Bordeaux Airport Transfers, at the following times:

  • For Port, Train Station, Bus Station pickups by 15 minutes of a Traveler’s delay to appear at the pickup location after the scheduled pickup time.
  • For airport pickups by 45 minutes of a Traveler’s delay to appear at the pickup location after the scheduled pickup time.
  • For other Transport Services by 10 minutes of a Traveller’s delay to appear at the pickup location after the scheduled pickup time.

Your assigned driver will undoubtedly try to contact you, trying to relocate you. He will be doing this until the end of your complimentary waiting time. When your complimentary waiting time ends, the following happens:

  • If you don’t reply, or show your transfer is marked as a “TNS”.
  • If you have been reached and need Extra Waiting Time, please contact your assigned Driver directly in order to make the necessary arrangement. Please keep in mind that since the extra waiting time is being requested less than 24 hours prior to the scheduled pick-up time, we cannot guarantee the driver’s availability to take on such a request.
  • If you have been reached and you say that you’ll be at the pickup location by the end of your waiting time, please inform your assigned Driver directly.

Our customers have 48 hours to dispute a TNS. In this case, they need to get in contact with our Help Center. Please keep in mind that evidence of attempts to reach the assigned driver and; or Bordeaux-Airport-Transfers.com Support will be needed e.g. Screenshot of call or text message. In the event that the investigation comes to the conclusion that the transfer was never operated, you’ll get a full refund. In the case Bordeaux-Airport-Transfers.com is informed about a TNS later than in 7 days from the scheduled transfer, the investigation will not take place, and a refund will not be issued. 

3.5b Process of Investigation

  • The user agrees to waive any right to request or receive the evidence collected by Bordeaux Airport Transfers in connection with any dispute. Bordeaux-Airport-Transfers.com is under no obligation to provide such evidence to the user, and the user acknowledges and agrees that this limitation on their rights is a material aspect of their agreement with Bordeaux-Airport-Transfers.com.

3.6 Driver No-Show Policy

Bordeaux-Airport-Transfers.com provider must appear at the pickup location on time. If the driver is 15 minutes late, he should inform the client directly about the delay (via call or text message). If the Bordeaux Airport Transfers taxi provider is more than 15 minutes late, he will also contact you and notify you about the expected delay. If driver is late more than 15 min the client has the right to take another taxi and receive a full refund.

The client has 7 days to file a Driver’s No-show or to file a complaint.

In such a scenario our team will proceed with the investigation of the situation and if provider’s no-show is confirmed the client gets a full refund. In case a provider fails to deliver Extra services- the amount paid for it will be refunded to the client. In case the client informs about driver’s no-show or files a compliant to Bordeaux-Airport-Transfers.com later than 7 days from the scheduled transfer, the investigation will not take place, and a refund will not be issued.

3.7 Baggage Allowance Policy

For each vehicle, the suitcase signs show the maximum amount of standard luggage available on board. The size of one standard luggage per piece is 55 x 35 x 25 cm (22 x 14 x 10 inches), with max dimensions of 158 cm (62 linear inches).

If you are taking non-standard luggage, please check the Extra Luggage Option in the personalized transfer section.

When reserving your Bordeaux-Airport-Transfers.com services, you need to add manually to your booking the number of pieces of luggage that you’ll have with you. One piece of luggage is:

  • A backpack;
  • An average suitcase (volume not to exceed 100lt).

If you carry additional items such as pet carriers, baby carriages, wheelchairs, sports equipment, etc, you have to declare each piece of luggage. Bordeaux Airport Transfers or a driver assigned might contact you if there are questions, seeking clarification. The information about the number of pieces of luggage should be provided in your booking, to make sure that the proper vehicle type is assigned to transfer you from point A to point B safely.

The transfer price is usually calculated, depending on the vehicle class, the number of passengers, the number of pieces of luggage and Extra services. If you carry more pieces of luggage than it is declared and the assigned taxi driver can’t accommodate these needs, he will contact our Help Center to tackle that challenge. If it is not possible to hail another vehicle, our taxi driver will only carry the number of passengers and pieces of luggage as it is declared in our transfer booking. Please keep in mind that the Driver has the right to refuse any transfer for which the vehicle class does not coinside with the number of luggage as per Bordeaux-Airport-Transfers.com Policy.

3.8 Traveller Refund Policy

The payment for a transfer usually is fully refunded. It is paid on the following occasions:

  • If your booked transfer is cancelled by Bordeaux-Airport-Transfers.com taxi for operational capacity reasons or no availability.
  • If your booked taxi is cancelled by Bordeaux-Airport-Transfers.com because of force major incidents (such as accidents, local demonstrations, or natural disasters).

There are also some other cases which are as follows:

  • If you cancel your booked transfer 24 hours before the scheduled pickup time, there’s a cancellation fee of 20% of the sum paid, 80% is refunded to you.

No refund cases:

  • If you cancel your already booked taxi within less than 24 hours before the scheduled pickup time, we consider this as a non-refundable cancellation. In this case, no refund is expected.

3.9 . No payment return (full or prepayment) is allowed in case the User or another passenger on whose behalf the User placed an order does not show up at an agreed place of the Transfer at the pick-up time nor within 60 minutes at the airport, sea or river passenger port terminals, 15 minutes at the railway stations and 15 minutes at all other places from the pick-up time agreed, a full or partial payment will not be returned. Please be informed that in case Bordeaux Airport Transfers cancels an Upcoming ride due to operational issues, a full refund will be issued.

3.9. Bordeaux Airport Transfers LTD has the right to cancel the upcoming booking anytime, with or without explanation, as deemed necessary by the company.

USER’S REPRESENTATIONS AND WARRANTIES

Here’s a list of user’s warranties:

  • Compliance with this agreement is lawful;
  • The user confirms that he/she attentively read this agreement and understood it;
  • The user is compliant with this agreement;
  • When entering into this Agreement, the User has not relied on any representation, warranty, statement, undertaking or conduct of any kind other than as expressly provided in this Agreement;
  • The user has the power to comply with this agreement;
  • Information provided by a user is true and valid. A user agrees that when a company enters into this agreement with him, it relies on the representations and warranties set out in this clause.

Copyright

5.1 Mind that BDX Solutions is the owner of all Intellectual Property Rights in the Platform. Bordeaux-Airport-Transfers.com also guarantees users the right access to the service and allows them to use the Service under the present Terms of Use (“License”). Limitations of the License are referred to as the ACCEPTABLE USE OF THE PLATFORM POLICY of the Platform.

5.2 BDX Solutions remains the owner of all rights, interests, and titles regarding our website, service, and features (we mean the software, philosophy, programs, model, algorithms, materials, modifications, improvements, notifications, derivative functions, etc.)

5.3 The content of this platform, including texts, logos, graphics, images, icons, etc. is the official property of the company, protected by the Legislation of the Republic of France, European Law and International Conventions.

5.4 The logos, names, illustrations, content, images, and other distinctive options that represent Bordeaux-Airport-Transfers.com, including the brand name and the products/services provided under this brand name and/or any of its derivatives are the trademarks of the company. They are protected by European and international trademark laws and intellectual property. No one but BDX Solutions has the right to use them.

5.5 Users have the right to use this platform, but they are not allowed to download the Content and the Code of the platform in its entirety or in part unless you get permission from BDX Solutions. However, this license doesn’t allow you to resale the platform’s content, use our catalogues, commercial policy, our products, etc. You are allowed to use them only for your personal use.

5.6. You are not allowed to use our “post-tags” and “hidden text” based on Bordeaux-Airport-Transfers.com trademarks or brand names without permission. In the event of an unauthorized use, the License granted shall cease to be valid. Mind that any copying, recording, and mechanical reproduction, distribution, transmission, downloading, processing, or resale, of the Platform Content for any purpose other than strictly personal use is not allowed and strictly forbidden. You need to have our written permission to do this.

No Relationship

This Agreement doesn’t actually create any kind of partnership, advisor, joint venture, or trustee relationship between Bordeaux-Airport-Transfers.com and the User.

Limitations of the Company’s Liability

7.1. Bordeaux Airport Transfers disclaims all liability for any loss, incurred or suffered by you or anyone else, and including any loss arising from the following:

  • any inaccuracy in the information provided by the user;
  • any malfunction of software breakdown used by Bordeaux-Airport-Transfers.com;
  • any loss, disclosure or destruction of the User’s account, password, or other data;
  • any transaction failure which may happen when a user makes an online payment;
  • any failure of the Service to be used in any specific way or to meet any specific purpose;
  • any wars, fires, industrial or trade disputes, typhoons, lightning, floods, or other natural disasters.

7.2. BDX Solutions has no liability that arises for any incidental, indirect, special, or consequential damages, including lost profits, lost data, personal injury or property damage arising out of or in connection with the provision of the Service hereunder, or otherwise related to its subject matter, regardless of the negligence (either active, affirmative, sole, or concurrent) of the Company, even if the Company has been advised of the possibility of such damages.

7.3. BDX Solutions is not responsible for any damages or losses that arise out of the following:

  • the User can’t access or use the service;
  • any transaction between the User or any Carrier, even if the Company has notified you of such damages. BDX Solutions shall not be liable for failure in performance that results from causes beyond Bordeaux-Airport-Transfers.com reasonable control. The user understands that some carriers offer multi-passenger vehicle sharing services and may not have the license to offer transfer services.

7.4. BDX Solutions is not responsible for car accidents or injuries that may happen on the road.

Third-Party Rights

A person that is not a party to this Agreement may not enforce the benefit of any provision of this Agreement.

USER’S CONSENT TO ADVERTISING MESSAGES AND PRIVACY POLICY

9.1. Users of the Bordeaux-Airport-Transfers.com website agree to get advertising messages from the company. However, a user can also decline to receive ads by using the relevant functionality of the Bordeaux-Airport-Transfers.com website.

9.2. The User gives consent to collecting his personal data.

9.3. With regards to personal data protection the Company follows the legislation of the Republic of France and the European Union.

9.4. By using the Bordeaux-Airport-Transfers.com website, the user agrees to receive emails from us. You accept that they meet legitimate written communication requirements. If you have complaints or any clarification-seeking questions, please, contact our support desk [email protected].

9.5 By creating a booking on the Bordeaux-Airport-Transfers.com platform, and using the services of the website, the User agrees to allow the Platform to create and maintain a personal user account with all of the data provided by the User during the booking process. Personal accounts allow the User to monitor their orders, download receipts and have access to their allocated driver’s contact details.

Governing Law – Jurisdiction

10.1. Disputes between two parties regarding the Bordeaux-Airport-Transfers.com booking platform,  the existence or non-existence of rights, or any obligations must be interpreted in accordance with the laws of the Republic of France. In any case, it’s subject to the exclusive jurisdiction of the competent courts of the city of Bordeaux, under the jurisdiction of which the parties are voluntarily submitted.

Invalidity of Terms

If any part of this document is considered invalid or void by a court decision, this invalidity can’t influence the validity of the remaining part of these General Terms, which remain valid as if the invalid part is deleted. Bordeaux-Airport-Transfers.com will replace any invalid term with a new valid one and its effect will be the same as the cancelled one has.

Assignment

This Agreement may not be assigned by You without the prior written approval of the

The company but may be assigned without Your consent by the Company to (i) a parent or

subsidiary, (ii) a purchaser of assets, or (iii) a successor to a merger. Any attempted

assignment of the Agreement, in violation of this article, is void.

External Links

Bordeaux Airport Transfers booking platform may include links that lead to third-party websites where the content differs from the content published on the Bordeaux-Airport-Transfers.com official website. Mind that BDX Solutions is not liable for the information or data protection practices used by third parties on their websites. We recommend learning more about the rules of using third-party websites before using them. Bordeaux-Airport-Transfers.com doesn’t check the availability, content, privacy policy, quality, and completeness of other websites.

Languages

This Agreement is written in English. If you see an inconsistency between the translation to your language and English, mind that the English version must prevail.

Acceptable Use of the Platform Policy

15.1. All the users of the Bordeaux-Airport-Transfers.com booking platform are required to use it in accordance with the current General Terms and all laws and regulations. Users should also follow the principles of business ethics and morality.

15.2. To the aforementioned persons, the following are prohibited:

  • This platform can be used only for commercial purposes.
  • Any attempt to access information (personal data) that is transmitted through this website, for which they have no authority to use.
  • Any access to the Bordeaux-Airport-Transfers.com booking platform to build a product that offers the same services as Bordeaux Airport Transfers.
  • Use of the Bordeaux-Airport-Transfers.com booking platform for providing services to third parties other than those permitted under the General Terms.
  • Commercial use of the access License (the sale, lease, disposal, transfer, assignment, concession, presentation or transmission).
  • Facilitating third parties to access the Bordeaux-Airport-Transfers.com platform for non-legitimate purposes.
  • Any transmission of viruses and the transmission of illegal, offensive, and threatening documents.
  • Offensive, abusive, defamatory posting of messages (or any other illegal content).
  • Any action which is detrimental to the interests of Bordeaux-Airport-Transfers.com, its Affiliates and/or Associated Companies and other Users of the Platform, or which may prevent any third party from using the Service.
  • Transmitting, selling, and processing data to third parties for any purpose.
  • Publishing improper, abusive, illegal, obscene, pornographic, or harmful content or which constitutes a violation of someone else’s privacy or which is confidential, shows empathy, may cause discomfort, inconvenience or unnecessary stress to third parties, expresses racial, religious, national and other distinctions.
  • Publishing content that promotes drugs, alcohol, cigarettes, weapons, gambling, betting, etc.
  • Hacking or software piracy;
  • The use of the platform that causes the Service to malfunction;
  • Sending information that may contain viruses or harmful options that may cause the BORDEAUX AIRPORT TRANSFERS platform to malfunction;
  • Subcontracting, licensing or reselling the platform to third parties for any purpose (the user must have permission to do this);
  • Duplication, decompilation, distribution or falsification of the software;
  • Linking the Platform with any Product / Service of the Users without the express and written consent of the Company;
  • Any actions that may influence the intellectual property rights of users;
  • The use of any techniques that don’t allow the platform to run smoothly;
  • Mechanical reproduction, copying, transferring, downloading, and creation of derivative work of the Platform;
  • If a user has doubts regarding an action or violation of this Acceptable Use of Platform Policy and wants to report it to BORDEAUX AIRPORT TRANSFERS, they may contact our support desk.

Cookies

16.1. This Cookie Notice is intended for those browsing/using the Bordeaux-Airport-Transfers.com website and online resources

(“Site”) and explain how we use cookies and similar technologies (“Cookies”) on our websites, online resources and systems (“Site”) and how to control them.

16.2. When you visit our website, we notify you of our use of Cookies through a notification banner. By clicking ‘agree’ or by continuing to use the Site or by logging in to secure areas reserved for registered users, you agree and accept the terms of this Cookie Notice and consent to the placement of Cookies on your computer/device and to our use of Cookies as described in this Cookie Notice. This Notice applies in addition to the relevant Terms of Use or contractual provisions for the particular Bordeaux-Airport-Transfers.com service or product being used. If you do not consent to the use of Cookies, please block or disable them using your browser/device settings or as explained below.

16.3. Cookies are small text files which are stored on the computer or other device used to access the Website. Cookies allow the Website to identify devices used by users/visitors, personalize the Site functions and collect statistical data.

16.4. When you visit the Site, we may set cookies and may also use third-party cookies to collect certain types of data automatically. The collection of this data enables Bordeaux-Airport-Transfers.com to improve the security, and usability of our Site and to measure the effectiveness of online presence/marketing efforts.

16.5. We do not collect or store any personally identifiable information with cookies and do not combine cookie information with personally identifiable information in order to identify unique visitors.

16.6. We me use some or all of the following categories of cookies on our Site:

Strictly necessary: These cookies are required for the operation of a website. They include for

example cookies that enable users to log into secure areas of the Website.

Functionality: These cookies are used to recognize users when they return to a website. They may be used to remember user settings and preferences (e.g. language).

Analytical/performance cookies: These enable to recognize and count the number of visitors and understand their interaction with the website when they are using it. These cookies assist in improving the functioning and usability of the website.

Targeting cookies: These cookies record a user’s visit to a website, pages visited and links followed.

16.7. Some of the cookies on our Site are session cookies which expire when you close your browser and are therefore not stored on your computer/device. Others are persistent and remain on your computer/device for an extended period. We may set a persistent cookie for statistical purposes for example in order to enable us to track and target the location and interests of users that access our website(s) to enhance our marketing efforts.

This site is registered on wpml.org as a development site. Switch to a production site key to remove this banner.